Booking and Canceling Classes

Reservations open 7 days in advance. You must reserve a class to attend that class. Reservations close at the start of the scheduled class or once the class is fully booked. 6AM and 9:30AM weekday class reservations close 30 minutes prior to the start of the scheduled class. If you are on the waitlist, an email will be sent out once there is an opening. You must still reserve the session to be able to attend the class. At the moment there are not any late cancellation fees and no show fees – we hope to keep it like this. If you need to cancel a reservation, please do so up to 1 hour prior to the scheduled class. If you cancel anytime within 1 hour up until the scheduled class, you will be marked as a late cancellation. If you do not attend a reserved class, you will be marked as a no show. You must still make a reservation to attend an Open Gym class.

Attending Classes

Please sign in at the kiosk located in the reception before beginning your reserved class. If you do not sign in, you will be marked as a no show and you will not be able to record your class results in Wodify.

Family and Friends

Please do not bring anyone along to our classes. Exceptions are kids (read below). If MFF host’s a ‘bring a friend’ session, your family member or friend will be required to sign a waiver. We require anyone who steps foot into our site to have signed a waiver.

Kids

If you must bring your children along, please ensure they do not touch any equipment, swing on the equipment or run around. We require any children that attend, to be seated away from the class and they are not to make any noise. Exception is 9:30AM weekday classes (read below). Babies/Toddlers/Young Children are permitted at our 9:30AM weekday classes. This excludes public holiday classes. Young children must either be in a pram or within the play pen area if they are able to crawl or walk around.

Membership Hold and Cancelation Policy

Members may place their memberships on hold for up to 28 days in total a year. Holds must be for a minimum of 14 days at a time beginning on a Monday and be in increments of 14, 21 or 28 days. If this does not suit, your membership will be subject to a pro rate for that week. Members must give at least 14 days notice of a hold request, prior to the hold date. If a member needs to put their membership on hold for longer than 28 days, a cancellation will be processed. A member may choose to cancel their membership at any time and must give at least 14 days notice. Normal membership fees will apply during this 14 day period.

Memberships

ALL memberships are subject to increase each year at MFF’s discretion. If a foundation membership is canceled, and the member decides to resign in the future, the member will be subject to the new membership fees.

Debits

Membership fees are debited weekly on Monday of every week. If there are insufficient funds in a member’s account, Pay Choice will try to re-debit the unpaid fees a couple of times. If this occurs, the member is responsible for any fees incurred by Pay Choice. If membership fees are unpaid on Monday, the member will not be able to attend classes until the unpaid fees are paid. MFF does not refund membership fees. This includes if the member is sick or injured. Please refer to the membership hold and cancellation policy. It is up to the member to update payment methods for expired or lost cards. MFF does not accept cash payments.